The drama as a man refuses to leave a bank branch due to an alleged £5m holdover is demanding answers from staff
AND man caused a ruckus at the CMD Road branch of Guaranty Trust Bank on Monday after he claimed the bank withheld his ₦5 million for two weeks, attracting the attention of customers and staff at the banking hall.
A dispute over alleged delays in funds
The situation reportedly escalated when the customer confronted bank officials at the branch, insisting that he was unable to access his funds despite repeated attempts.
Witnesses said he appeared visibly upset, attracting the attention of other customers who paused their transactions to observe the incident.
During the confrontation, the man insisted he would not leave the banking hall until his complaint was resolved. he said:
“Do you want to take my phone? Ma’am, would you like to take my phone? If you want, call God. I am not leaving here today until you answer me and return my 5 million naira.”
Bank staff were seen trying to defuse the situation, while other customers continued their transactions cautiously.
The reason for the alleged delay was not immediately confirmed by officials at the time the report was submitted.
Growing tensions in the banking hall
The incident contributed to ongoing conversations about customer service experiences at financial institutions, particularly related to transaction delays and dispute resolution.
Similar cases have surfaced online, sparking debates about liability and communication between banks and customers.
Although order was eventually restored, it remained unclear whether the matter had been resolved or whether the customer had clarified his claim.
Many clients stayed to talk about their experiences after leaving the branch.
Watch the video below…
“You want to confiscate my phone? Madam, you want to confiscate my phone? If you want, call God. I’m not leaving here today until you answer me and return my 5 million naira.”🙆🏼♂️
– Serious drama at GTB Bank, CMD Road branch today as a man made a big scene inside the bank, claiming… pic.twitter.com/R1N9NwgyZ2
— Oyindamola🙄 (@dammiedammie35) June 15, 2026
